Convoy Customs
Privacy Policy & Cookie Policy
Information about how Convoy Customs processes personal data, uses cookies, and protects your privacy when you visit our website or shop with us.
About Us
This website is operated by Convoy Customs. We respect your privacy and process personal data in accordance with the GDPR.
What Information We Collect
When you use our website or place an order with us, we may collect the following information:
- Name
- Email address
- Phone number
- Shipping and billing address
- Order history
- Payment information
- Information about how the website is used
Why We Process Personal Data
We process personal data in order to:
- Manage orders and deliveries
- Communicate with customers
- Handle customer support requests
- Comply with legal obligations
- Improve the website and user experience
- Prevent fraud and misuse
Payments
Payments are processed through secure payment service providers. We never store complete payment details on our own servers.
Data Retention
We retain personal data only for as long as necessary or as required by law.
Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Object to certain processing activities
- Request restriction of processing
- Request data portability
Contact us if you wish to exercise any of these rights.
Cookies
We use cookies to ensure the website functions properly and to improve the user experience.
- Remember the contents of your shopping cart
- Manage logins and user sessions
- Improve website functionality
- Collect anonymous statistics
You can change or block cookies at any time through your browser settings.
Third-Party Services
We may use the following third-party services:
- Payment service providers
- Shipping and delivery providers
- Analytics and statistics tools
Data Security
We use appropriate technical and organizational security measures to protect personal data.
Changes to This Policy
We may update this policy from time to time. The latest version will always be available on this website.
Contact
If you have any questions about this privacy policy or our processing of personal data, please feel free to contact us.